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2010-2011 Professional Development Institute

Track 1: Process Improvement and Performance Management
Track 2: Effective Communications
Track 3: Today's Job Market
Track 4: Positioning Yourself for Success
Track 5: The 21st Century Public Administrator

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Track 1:  Process Improvement and Performance Management
Participants in this track will learn about strategic planning and management systems that are used in government to align activities to the vision and mission of the organization. The courses will focus on developing lean methodologies and management strategies that seek to improve the quality of processes, reduce cost, and enhance service delivery.  After successful completion, participants will have an enhanced knowledge of best practices utilized by the City of Charlotte and Mecklenburg County for tracking performance. The course blends classroom instruction with hands-on assignments.
 
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Courses (Click here for course descriptions)
  • PD101: Lean Six Sigma In Government
  • PD102: Balanced Scorecard Basics: Understanding the Link between Performance and Measurement
Dates: Saturday, December 4, 2010; February 19, 2011
Time: PD101: 8:30 am - 10:30 am; PD102: 11:00 am - 1:00 pm
Location: CMGC, 11th Floor Conference Room
Cost: $20 Members; $25 Non-Members

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Track 2:  Effective Communications
A common skill shared by leaders in the field of public administration is the ability to be an effective communicator. If you are seeking to improve your networking skills, develop an “elevator” speech, strengthen your presentation skills, and of course enhance your public speaking, then this is the track for you! This track will provide high-quality guidelines for successful oral and written communications. After successful completion, participants will have a thorough understanding of the communication process and the “know-how” to be a much better communicator. The course is a combination of classroom instructions and communication exercises.
 
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Courses (Click here for course descriptions)
  • PD103: Business Communications
  • PD104: Speeches by Management
Dates: Saturday, December 18, 2010; March 26, 2011
Time: PD103: 8:30 am - 10:30 am; PD104: 11:00 am - 1:00 pm
Location: CMGC, 11th Floor Conference Room
Cost: $20 Members; $25 Non-Members

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Track 3:  Today's Job Market
Our nation’s recession has resulted in the elimination of several jobs in all professions. In today’s job market, the employed, unemployed, and underemployed are competing for fewer jobs. Job applicants that have been selected to fill key positions have been able to successfully sell their skills and talents. In order to obtain meaningful employment in a challenging job market, it is imperative that the applicant is able to standout above the competing pool of qualified candidates. This track will focus on how to effectively market your professional attributes and highlight some of the common mistakes made by individuals seeking to advance their careers. This course is a blend of classroom lecture and exercises.
 
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Courses (Click here for course description)
  • PD105: Marketing Yourself
Dates: Saturday, January 8, 2011; February 5, 2011
Time: 11:00 am - 1:00 pm
Location: CMGC, 11th Floor Conference Room
Cost: $20 Members; $25 Non-Members
** New Special Rate February 5th $10 **

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Track 4:  Positioning Yourself for Success
“Perception is reality” In today’s society, an individual’s knowledge, skills, and abilities (KSAs) are not the only factor that drives success. In addition to KSAs, how you are viewed by others may also determine how far you advance your career. This track will illustrate how other’s perception of you, in addition to your ethical behavior, contributes to both your personal growth and the success of your organization. Participants will learn how “doing the right thing” results in positive brand that ultimately promotes a more qualified you. This course is a combination of classroom lecture, group discussion and exercises.
 
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Courses (Click here for course descriptions)
  • PD106: It's All About Me
  • PD107: The Power of Reputation
Dates: Saturday, January 22, 2011; March 19, 2011
Time: PD106: 8:30 am - 10:30 am; PD107: 11:00 am - 1:00 pm
Location: CMGC, 11th Floor Conference Room
Cost: $20 Members; $25 Non-Members

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Track 5:  The 21st Century Public Administrator
MySpace, Facebook and Twitter are all forms of the new wave of how we communicate. This new form of communication is referred to as social media.  Regardless of how many view social media as being risky & harmful and invades your privacy, the reality is that it has emerged as another form of communication. Governments, businesses, and corporations all communicate by utilizing social media outlets. Don’t get left behind in this communication paradigm shift!  This session is for all generations. This track will focus on the fundamentals of social media. After successful completion, participants will have a better understanding of how the 21st century public administrator communicates professionally and personally. The course is a combination of lecture and social media examples.
 
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Courses (Click here for course description)
  • PD108: Social Media 101
Dates: Saturday, January 8. 2011; February 5, 2011
Time: 8:30 am - 10:30 am
Location: CMGC, 11th Floor Conference Room
Cost: $20 Members; $25 Non-Members
** New Special Rate February 5th $10 **

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